1. About these terms
These terms apply when you use Ghosla: the website at findghosla.com, the Ghosla apps and the Ghosla WhatsApp number. By using any of them, or by ticking the box when you log in, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use Ghosla.
2. Who can use Ghosla
You must be at least 18 years old and able to enter a contract under Indian law. You are responsible for what happens under your account, so keep access to your phone number and devices to yourself.
3. What Ghosla is, and what it is not
Ghosla helps people find homes to rent and helps owners and tenants find people to rent to. We show:
- listings posted on Ghosla by owners, tenants who are leaving a flat, and others;
- listings we find on other websites, such as property portals, and in public posts on social platforms such as Facebook groups, which we collect, organise and show on one map.
Ghosla is an online platform. We are not a real estate agent or broker, we are not a party to any rental agreement, and we do not own, inspect or manage any property shown. Any agreement is only between you and the owner, tenant or broker you deal with. Ghosla does not charge brokerage.
4. Listings from other sources
Listings collected from other websites and groups are shown as we found them, with a link to the source where we have one. We may group copies of the same listing, mark whether it appears to be posted by an owner or a broker, and show approximate locations. These labels are our best estimate and can be wrong. Prices, availability and details can change at the source at any time, so always confirm with the person listing the property.
If you posted a listing somewhere else and do not want it shown on Ghosla, write to ghoslaapp@gmail.com and we will take it down.
5. Listings you post
When you post a listing, on the website, in the app or through our WhatsApp number, you confirm that:
- you have the right to rent the place out or to look for someone to take it over, and the details and price are true;
- the photos and videos are yours to share, and do not show people who have not agreed to it;
- you will update or remove the listing once it is no longer available.
You keep ownership of what you post. You allow Ghosla to host, show, resize, translate and share it on Ghosla and in our marketing for as long as the listing is up, and for a reasonable time after for records. We review listings and may edit, hide or remove any listing that breaks these terms or seems misleading.
6. Contact details and daily limits
Owner and tenant phone numbers are shown only to logged-in users, and each account can see a limited number of new contacts each day. Seeing a contact you have already seen is free. Numbers on Reddit and Facebook group listings are free to see. For numbers on listings from other websites, which other users shared, every account gets 3 free contacts; you can get more by sharing a number or referring a friend, as described below. Use contact details only to ask about the listing. Do not save them in bulk, add them to marketing lists or groups, or pass them on.
7. Sharing a number you found
You can share an owner's number that you found on another website or a social media post, using the form on Ghosla, with the listing link and a screenshot of where you saw it. Once you share a number, every number other users shared is unlocked for you, straight away. Share only real numbers that you saw yourself on that listing. The number you share is shown to other logged-in users with that listing; your name and screenshot are not. We check shared numbers after they go live. If a number turns out to be wrong or not from that listing, we remove it and tell you, and if none of the numbers you shared hold up, your account goes back to the free contacts. We may limit how many numbers an account can share each day.
8. Referrals and free contacts
Every account has a referral code. When a friend joins Ghosla with your code, you get 10 more free contacts and your friend gets 3. A code can be used only by a new account, in its first 7 days, and only once per account. You cannot use your own code. Referral rewards count for your first 20 friends. Free contacts have no cash value and cannot be sold, transferred or swapped for money. We may change these rewards for the future, and may remove rewards or close accounts gained by misuse, such as fake or duplicate accounts.
9. The WhatsApp assistant
When you message Ghosla on WhatsApp, an automated assistant reads your messages, voice notes and photos to create or update your listing and to answer questions. It can make mistakes, so check your listing before it goes live. WhatsApp is run by Meta, and its own terms also apply. You can stop messages at any time by replying STOP.
10. What you must not do
- Copy, scrape or download listings, photos or contact details in bulk, by any means, or try to get around our limits.
- Post fake, duplicate or misleading listings, or post as an owner when you are a broker.
- Ask for money before a visit or an agreement, or use Ghosla for fraud.
- Harass, threaten or discriminate against anyone, or post anything unlawful, hateful or sexual.
- Interfere with Ghosla, its security or other users' accounts.
We may suspend or close accounts that do any of this, and report fraud to the authorities.
11. Our content
Ghosla's design, software, text, maps of listings and data compilations belong to Ghosla or our licensors. The rent statistics on /rents are published under CC BY 4.0, as stated on that page. Apart from that, you may not copy or reuse Ghosla content without our written permission.
12. Safety
Visit a property before paying anything, check the identity of the person you deal with, and read any agreement before you sign it. Never pay a token amount to someone you have not met for a place you have not seen. If something seems wrong, report the listing or write to us.
13. Disclaimers
Ghosla is provided as it is and as available. We work to keep it accurate and running, but we do not promise that listings are accurate, current or available, that any owner, tenant or broker is who they say they are, or that Ghosla will always be available or free of errors.
14. Limits on our liability
To the extent the law allows, Ghosla is not liable for any indirect or consequential loss, or for loss of money, deposits, data or opportunities, arising from your use of Ghosla or from dealings between users and third parties. Our total liability to you for any claim is limited to the amount you paid us, if any, in the twelve months before the claim.
15. Indemnity
If someone makes a claim against Ghosla because of a listing you posted, content you shared or a breach of these terms by you, you will cover the reasonable costs of that claim, including legal fees.
16. Closing your account
You can delete your account at any time from your profile in the app, or by writing to us. We may suspend or close an account that breaks these terms. Sections that by their nature should continue, such as liability and indemnity, continue after your account is closed.
17. Changes to these terms
We may update these terms as Ghosla changes. We will show the new date at the top of this page and, for important changes, tell you in the app or when you next log in. Using Ghosla after a change means you accept the new terms.
18. Law and disputes
These terms are governed by the laws of India. Before going to court, please write to us so we can try to resolve the problem.
19. Contact and grievances
For questions, complaints or takedown requests, write to ghoslaapp@gmail.com. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.